Comprehensive Patient Support Services

At Prayag Hospital, we believe that healing goes beyond medical treatment. Our dedicated support services ensure a seamless, comfortable, and hassle-free experience for patients and their families.

Find Doctor TPA Assistance

24/7 Availability Round-the-clock Pharmacy, Ambulance, and Emergency support to handle any medical requirement instantly.

Seamless Care & Support

The Support Services department acts as the backbone of Prayag Hospital, facilitating smooth operations and ensuring patient comfort. From the moment a patient arrives until their discharge, our support teams work tirelessly behind the scenes.

We understand that hospital visits can be stressful. Our dedicated patient care executives, billing assistants, and TPA coordinators are trained to guide you through administrative processes with empathy and efficiency.

Our support ecosystem extends to clinically assisted services like our 24/7 ACLS-equipped ambulances, fully stocked in-house pharmacy, and hygienic dietary services that cater to the nutritional needs of diverse patient groups.

Help Desk

Centralized assistance for appointments, queries, and wayfinding.

Hygiene & Safety

Rigorous housekeeping protocols to maintain a sterile and infection-free environment.

Pastoral Care

Psychological and spiritual support for patients and families in distress.

Our Key Facilities

Essential services for a complete healthcare experience.

24/7 Pharmacy

Critical Care Ambulance

Cafeteria

Blood Storage Unit

Diagnostic Labs

Patient Lounge

Prayer Room

Parking Facility

Insurance & TPA Support

Hassle-free cashless hospitalization and reimbursement assistance.

Cashless Hospitalization

We are empanelled with all major TPAs and Insurance companies to provide cashless treatment facilities.

Corporate Tie-ups

Special healthcare packages and priority services for employees of our corporate partners.

Claim Assistance

Our TPA desk assists with document preparation and query resolution for fast claim processing.

Service Excellence

Going the extra mile for your comfort.

Round-the-Clock

All essential support services operate 24x7 without interruption.

Patient First

Our staff is trained to prioritize patient needs and handle requests with courtesy.

Transparency

Clear billing and communication at every step to avoid any confusion.

Voice of Patients

Feedback on our support and facilities.

"The admission process was incredibly smooth. The TPA desk handled all the insurance paperwork efficiently."

Mx. J. Doe

Insurance Claim

"The ambulance arrived within 15 minutes of our call. The paramedics were very professional and caring."

Mr. P. Singh

Emergency Service

"I was impressed by the dietary service. The food was healthy, hygienic, and delivered on time."

Mrs. S. Khan

In-patient Care

Frequently Asked Questions

Common queries about hospital facilities.

Yes, our in-house pharmacy is open 24 hours a day, 7 days a week, serving both in-patients and out-patients.

In case of an emergency, please call our 24/7 ambulance helpline at +91-8811780937. Our response team will dispatch the nearest available ambulance immediately.

We have tie-ups with most major public and private insurance providers and TPAs. Please visit our TPA assistance desk in the lobby or check the TPA & Insurance page on our website for a complete list.

General ward visiting hours are from 5:00 PM to 7:00 PM daily. For ICU patients, visiting is restricted to one family member for a short duration during specified hours. Please check with the reception for current timings.

To ensure hygiene and proper nutrition, we generally do not allow outside food for in-patients. Our dietary department provides customized, healthy meals prescribed by the dietician.

Yes, we have ample parking space available for patients and visitors within the hospital premises. Valet parking services are also available during peak hours.

World-Class Healthcare, Right Here.

Partnering with you for a healthier tomorrow. We are committed to delivering excellence in medical care through our team of highly skilled doctors and advanced technology, ensuring safety and comfort at every step.

Find a Doctor Book Appointment

Comprehensive Patient Support Services

Ambulance Service

24/7 Pharmacy

Dietary Services

TPA Desk